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InBuzz Insurance Marketing Blog

Culture Wars: Transforming your Culture and Strategy to Adopt a Digital Business Model

Culture Eats Strategy for Lunch I have heard this many times. I have experienced it as well. But I want to spend some time discussing this idea and maybe foster the idea that Culture and Strategy do not need to be mutually exclusive.

So what are these two terms? Culture is the touchy feely stuff. It is not visible to the naked eye but creates the glue that holds an organization together or the sandpaper that wears it down. Strategy is committed to writing more often than not. It comprises the mission, vision and goals of an organization.

Both are critically important to the success of your business and I wanted to share some thoughts that might resonate not only to owners or management but also the rank and file or stakeholders in the success from top to bottom.

Reaching your buyers in a digital age

Companies like Insuretech and Lemonade seem to have taken reaching and selling insurance to extremes. Agents are also being told they have to worry about posting on social media and blogging to remain relevant. 

But there is a HUGE disconnect that does not make sense to agents and it seems as though their voices are going unheard when they ask questions on this. 

Questions like: "If Social Media, technology and an online presence are so important then why has my online presence yielded nothing significant, while I am still generating many clients from traditional means?" Or "Is it really necessary to do everything these tech companies are doing? None of my current clients are buying that way."

To answer these questions and more you likely have, we need to really address what doing business in a digital age really looks like. What is necessary and what is not.

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